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Why WordPress is the Best CMS for Small Business Websites

a city of buildings powered by wordpress

When small businesses step into the digital world, the choice of a CMS can make all the difference. With its extensive features and user-friendly design, WordPress stands out as a perfect candidate for small enterprises aiming to establish a robust online presence.

Ease of Use

WordPress is celebrated for its simplicity. Its dashboard is intuitive, making website management straightforward for business owners. Adding posts, pages, or images is a hassle-free process comparable to standard word processing software. This user-friendly nature eliminates the steep learning curve often associated with website management.


WordPress’s open-source nature makes it free to use and minimizes the need for expensive developers. Additionally, the ecosystem is rich with competitive, WordPress-optimized hosting solutions that cater to all budget sizes, ensuring cost-effective maintenance and operation of your website.


WordPress offers unparalleled customization through its wide array of visual builder tools. These tools allow users to construct their website with a visual interface, often dragging and dropping elements to design pages. This approach simplifies the design process and opens up a world of possibilities for creating a unique and functional website without needing to delve into code. With these visual builders, businesses can ensure their website aligns perfectly with their brand and vision.

Community Support

The WordPress community is one of the largest in the world, providing invaluable resources to users of all skill levels. Whether through official forums, dedicated Facebook groups, or a plethora of user-created content, answers and assistance are readily available, ensuring that small businesses are never left in the lurch.

eCommerce Integration

Woo extends the functionality of WordPress into the realm of e-commerce with flexibility. It provides a comprehensive set of eCommerce tools, from inventory management to secure payment processing, all integrated smoothly within the WordPress environment.


Security is paramount in WordPress, with features like regular software updates to combat the latest threats. For businesses seeking even more robust security measures, managed WordPress hosting platforms offer advanced services like automated backups and proactive attack prevention, ensuring business data remains safe.


WordPress began as a blogging platform, influencing its development into a CMS, prioritizing ease of use. Its straightforward editor enables businesses to keep their website up-to-date without understanding the underlying technology.

Market Share

The substantial market share of WordPress indicates its versatility and widespread adoption across different sectors. This extensive user base ranges from individuals and small businesses to large corporations, each finding value in WordPress’s expansive functionalities tailored to various needs. According to some of the latest research by WPBeginner:

  • WordPress: (63.1% market share) Known for its flexibility, extensive plugin ecosystem, and strong community support, it fits a wide range of websites​.
  • Wix: (3.6% market share) Offers a user-friendly drag-and-drop interface and stylish templates, ideal for beginners who want a simple, no-code website solution​. While Wix is praised for ease of use, WordPress offers vastly superior customization options, allowing for a more tailored and scalable website experience as a business grows.
  • Squarespace: (2.1% market share) Features designer-quality templates and a straightforward all-in-one platform, attracting users who value aesthetics alongside ease of use​. Squarespace offers beautiful designs out-of-the-box, but WordPress has a greater variety of design options and extra features.
  • Joomla: (1.8% market share) Provides advanced content management and flexibility, suited for those with some technical background​. Joomla is suitable for tech-savvy people, but WordPress is more accessible for everyone to use and learn.
  • Weebly: (0.4% market share) Known for its easy-to-use interface, it caters to small-scale e-commerce and personal websites​. Weebly is user-friendly, but WordPress gives you better tools for getting noticed by search engines.
  • Drupal: (1.2% market share). Excels with complex, data-intensive websites and offers robust user management, preferred by users with technical expertise​. Drupal works well for complex sites, but WordPress makes managing a site simpler for everyday users.


WordPress is a comprehensive, powerful, yet accessible platform for small businesses eager to grow their online presence. With its ease of use, scalability, adaptability, and vast features, WordPress is the preferred CMS for new and small businesses aiming for digital success.



2023’s CMS Market Share Report – Latest Trends and Usage Stats – WPBeginner

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